There are instances when the book that arrives at the vendor’s facility is in much worse condition than the book you sent, primarily because of shipping damage. From the vendor’s point of view, the damaged book they received is far from the slightly used book that they gave you a quote on; so, they can decide to deduct your buyback offer or even decide not to buy your book. Because of this, it is very important to package your books correctly to protect against shipping damage, so that vendors can receive them in the condition you sent them, and you can receive the buyback price you were offered.
Steps to Packing Your Book(s):
1. Obtain a sturdy box, free from address labels or residue that might damage your books. Soft packaging such as boxes with thin cardboard walls or envelopes almost guarantees that your books will suffer damage during shipping.
2. Choose the right size of box. Try to not use a large box because they almost always result in damaged books.
3. If you use Priority Mail/Flat Rate boxes which are white with red stripes, the additional fees will be deducted from your buyback quote.
4. Include all supplementary materials along with your books. If you’re selling CD’s or DVD’s, place them inside their case and then inside a textbook so that they won’t break during transit.
5. Wrap your books in plastic so that if it rains during shipping, they will stay dry.
6. Lay your books flat like pancakes instead of standing them up.
- Check that you’ve included all your books via ISBN.
- Check that you’ve included all supplementary materials.
7. Pack your books tightly: you shouldn’t be able to hear your books shifting inside, no matter how vigorously you shake your package. You can achieve this in a couple ways. The first is to cut the corners of the box to the level of the books. The second is the secure all empty areas with bubble wrap or packaging paper. Tightly wadded newspaper is also a great option, but since the ink often rubs off onto the textbooks, make sure to wrap the books in a plastic bag if you choose to use newspaper. Leave no empty space in the box.
8. In the box, include the packaging slip that lists all books being shipped.
9. At this point, your box should not be over 35 pounds. Heavy boxes tend to sustain much more damage than lighter boxes.
10. Tape your box using enough packaging tape or duct tape. Using masking or scotch tape or not enough tape only increases the likelihood that your package will be damaged severely.
11. Tape down the mailing label completely, so that it won’t get teared or damage. If the mailing label becomes unreadable, the package may never reach its destination.
12. One mailing label is for one box only. Do not print multiple copies of the same label to use for multiple boxes. If you need additional labels, go to Your Orders and find the order you need an additional label for. Click Order Details, etc.
13. Insurance: Our prepaid shipping labels for FedEx and UPS have insurance for up to $100, meaning that if FedEx or UPS damages or loses your package, they will compensate you. If your materials are worth more than $100 or our prepaid shipping label is for USPS, you can buy additional insurance. If your materials have been lost during transit, please contact Customer Service for help.
14. If you use the free prepaid shipping label we provide, you don’t need to stand in line. You can just place it on the checkout counter, notify a shipping employee that you have a package ready for shipment, and walk away. Do not place packages in an Express-drop box or a self-serve kiosk.